Booking Terms & Conditions.

Effective from August 1st 2020. Please note these ‘Terms and Conditions’ may be subject to change without notice.

1) Booking

  1. For current course costs and dates, please refer to our website.
  2. Before booking onto the course, please ensure you have read the course content, to ensure the course will meet your
    training needs and that you are able to meet pre-requisites, where stated.
  3. In particular it must be understood that each delegate attending the Refrigerant Fillers courses would require
    refrigeration industry knowledge and be familiar with general refrigeration tools and practice. Each attendee would be described at
    least as working in a refrigeration or air conditioning technician role or is likely to be following the course.
  4. If a course registration/booking form is completed by an individual other than the named candidate, it is the responsibility of the employer to ensure the candidate is suitable for the course and has the relevant experience.
  5. Upon receipt of your booking form, and subsequent payment your place(s) will be confirmed.
  6. Important note: Skillsure Ltd acceptance of your booking brings into existence a legally binding contract between us on these terms and conditions. Any term sought to be imposed by you in any purchase order or correspondence will not form part of the contract.

2) Invoicing and

    1. Course fees are payable upon booking. We use Stripe as an exclusive payment method it provides secure credit card
      payment options. Stripe is widely respected throughout the world as one of the most secure on-line payment methods available. Your credit card details are kept secure. For more information on security for Stripe click here
    2. Paid Invoices will be sent via email to the name and address provided on the booking form.
    3. Payment must be made in New Zealand Dollars using Stripe payment system provided.
    4. Where indicated an option may be provided to pay on your account if the training is being provided at certain venues where you may hold an account.

3) Course
attendance and certification

  1. Candidates will receive joining instructions via email to the email address provided on the booking form.
  2. It is the responsibility of the individual completing the course registration/booking form to ensure joining instructions are received by the candidate. Instructions will be sent via email to the email address provided on the booking form.
  3. If the joining instructions are not received, it is the responsibility of the individual who completed the course
    registration/booking form to contact Skillsure Ltd to arrange for them to be reissued.
  4. Failure to attend the course will result in the full cost being incurred.
  5. Skillsure will send all correspondence primarily via email to the email address provided on the booking form.
  6. No certificate(s) shall be issued if for any reason payment is not received by any delegate attending training.
  7. It may be necessary, for reasons beyond the control of Skillsure, to change the content and timing of the programme,
    the date, the venue or the tutor.

4) Cancellations
and Amendments

  1. All requests for cancellations and/or transfers must be completed before the date and time allowed on each
    course, this is displayed at the booking form for each course and will vary.
  2. Failure to attend a booked course will result in a full charge for the event. No refund is given if no cancellation is
    made within the allowed time.
  3. In the event of an individual named on the booking form cannot attend, we will accept substitution of another
    delegate on the condition that written notification of the substitution has been received by us prior to the course date and an administration fee
    of $50 plus GST has been paid.
  4. Delegates are only permitted to one course transfer or substitution per booking. After this the full fee will be charged.
  5. In the event of there being insufficient numbers booked onto a course Skillsure Ltd reserves the right to cancel or
    postpone the course.
  6. In the event of cancellation of a course by Skillsure Ltd, we will endeavour to inform all participants a week before the course
    is due to take place, although please be aware that this is not always possible. All course fees paid will be reimbursed in full, or the payment
    will be transferred in full to another Skillsure Ltd course. Skillsure Ltd shall not accept liability for any consequential loss and shall have no
    liability to reimburse any other costs that may have been incurred, including transport costs, accommodation etc.

5) Extenuating

  1. If you are unable to attend any of the course due to extenuating circumstances you must inform Skillsure Ltd in writing.
  2. If you were unable to attend due to illness you must provide evidence in the form of a doctor’s note.

6) Force Majeure

  1. Skillsure Ltd shall not be liable to refund of fees or for any other penalty should courses be cancelled due to war,
    fire, strike lock-out, industrial action, tempest, accident, civil disturbance or any other cause whatsoever beyond their control.



These terms and conditions, together with the current Skillsure Ltd website prices, course details and Skillsure Ltd contact details, set out the whole of our agreement relating to the supply of the course and associated materials and services to you by Skillsure Ltd. These terms and conditions cannot be varied except in writing signed by a Director of Skillsure Ltd. In particular, no terms and conditions incorporated within your purchase agreement and nothing said by any person on behalf of Skillsure Ltd should be understood as a variation of these terms and conditions or as an authorised representation about the nature or quality of any goods or services offered for sale by Skillsure Ltd. Skillsure Ltd shall have no liability for any such representation being untrue or misleading.